The Jive Blog

Let's get this trade show on the road

Trade Show Preparation Timeline

by Hillary Gamblin     Monday, September 11th, 2017.

Whether you’re new to trade shows or a seasoned veteran, here’s a timeline to help start and/or refine your preparation. By following this timeline, you will put your best exhibit forward at the next professional trade show.

Channel And Product Capacity Dilemma

Overcoming The Capacity Constraints Of Small Business

by Jive Guest Author     Thursday, September 7th, 2017.

The most venerable 2 x 2 strategy tool is the Product-Market matrix. Conceived in 1965 by Igor Ansoff it defines four archetypal growth strategies, ones that define the broad categories of options available to firms. It looks like this, and asks the question: “Should you expand by focusing on new markets or new products?”

How to be the best remote employee

Tips For Being a Great Remote Employee

by Hillary Gamblin     Monday, September 4th, 2017.

Have you worked from home? If you haven’t, there’s a good chance you will in the future. So whether you currently work remotely, or plan on taking advantage of future opportunities to do so, we recommend developing these characteristics.

best conference tips

Best Conference Tips to Growing Your Small Business

by Jive Guest Author     Sunday, September 3rd, 2017.

Conferences are a great way to grow your small business. But how do you make conference attendance effective? Here are the best conference tips to help grow your small business.

5 Big Marketing Challenges Facing Small Business Owners Today

by Jive Guest Author     Friday, September 1st, 2017.

What marketing challenges face small businesses today? Good question. Here are five pressing problems and solutions in small business marketing.

The 15 Best Analytics Tools for Every Small Business

The 15 Best Analytics Tools for Every Small Business

by Jive Guest Author     Thursday, August 31st, 2017.

There’s an analytics tool for every business in my list. Whether you have a big budget or no budget, you have no excuse for not tracking your metrics and analytics! So get to work. Data awaits!

One-Stop Selling Integrated CRM-US

One-Stop Selling Provides Customers One-Stop Shopping with Integrated CRM-UC

by Jive Guest Author     Tuesday, August 29th, 2017.

You’re in sales—B2B, B2C—so you know how complex the sales process can be. Is there a better way? I’ve found CRM-UC technologies are the answer.

how to improve first call resolution

How to Improve First Call Resolution: 4 Fixes for Your Low FCR

by Ryan Alleman     Tuesday, August 29th, 2017.

One of the most compelling questions for any call center is, “How do we improve our first call resolution?” That one statistic says so much about the effectiveness of your call center and how satisfied your customers are. How do you resolve more concerns on the first call. Check out our four FCR fixes.

Video Marketing for 2017: What you need to know about your Facebook audience

Video Marketing for 2017: What You Need To Know About Your Facebook Audience

by Hillary Gamblin     Monday, August 28th, 2017.

Video ads are a fixture on your Facebook feed, but what actually gets your attention? This is the question that SMBs should be asking themselves.

Game of Phones- How to Buy an Office Phone System

Game of Phones: A Buyer’s Guide to Hosted VoIP Office Phones

by Hillary Gamblin     Friday, August 25th, 2017.

Shopping for a Hosted VoIP phone? Have fun with our Game of Thrones inspired Buyer’s Guide. We call it, Game of Phones. Office phones have never been so sexy!

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