The Jive Blog

2017 ucaas technology predictions

Revisiting 2017 UCaaS Technology Predictions

by Ryan Alleman     Friday, December 29th, 2017.

It’s the end of the year, so it’s time to turn back the clock to Jive’s 2017 UCaaS technology predictions. Jive joined with UCaaS technology leaders inContact and Polycom to forecast how the industry would change during 2017. How did it shake out? You can judge for yourself how well we did. Here’s a quick recap of our predictions and what happened in 2017.

What Your Business Needs to Know About Explainer Videos

What Your Business Needs to Know About Explainer Videos

by Hillary Gamblin     Wednesday, December 27th, 2017.

Is your company about to make an explainer video? This blog will outline the process and expectations to create a successful animated explainer video.

4 Challenges Insurance Agencies Face and How a Phone System Helps

by Hillary Gamblin     Wednesday, December 20th, 2017.

The insurance world is changing rapidly. Hosted VoIP is not a cure all, but utilizing this technology can help adjusting insurance agencies.

Tips for IT Directors Planning a 2018 Budget

by Hillary Gamblin     Monday, December 18th, 2017.

The 2018 projected IT budget is bountiful. To capitalize on this investment, there are a two things IT Directors need to do in their annual budget.

small business tips from star wars

7 “Last Jedi” Tricks: Small Business Tips from Star Wars

by Ryan Alleman     Friday, December 15th, 2017.

As a small business owner, it’s easy to feel like the Resistance or Rebellion squaring off against the Empire. You’ve got less people and fewer resources than the big guns, but you’ve still got to find a way to win. While you’re waiting to see “The Last Jedi,” here are a few Jedi-approved small business tips from Star Wars.

Our Business is the internet. What will happen if the FCC changes net neutrality?

What will happen to UC now the FCC changed net neutrality?

by Hillary Gamblin     Thursday, December 14th, 2017.

While we’re hearing a lot from the perspective of everyday internet users, we also need to consider businesses that make the internet. . . well, their business. To better understand the effects a change in net neutrality may have on internet-based services and industries, I talked to Matt Peterson, a Jive co-founder and current CMO, about Ajit Pai’s FCC proposal.

customer experience

Customer Service vs Customer Experience: Key Metrics for Success

by Ryan Alleman     Wednesday, December 13th, 2017.

Customers have gained so much power that business can’t get away with a “buyer beware” mentality anymore. To remain competitive, customer service must adapt to a more comprehensive view of customer care. This more holistic view of a company’s relationship with a customer is called customer experience.

Jive TCO Comparison Blog Post

TCO Analysis for Mid Market Business Phone Systems

by Hillary Gamblin     Friday, December 8th, 2017.

Let’s talk TCO for mid market and enterprise legacy PBX systems and Hosted VoIP. What’s the true cost of an on-premises PBX system, and how does it compare to a cloud-based alternative?

Comparably award

Jive Wins Recognition in Best CEO, Best Company Rankings

by Ryan Alleman     Thursday, December 7th, 2017.

Jive was busy last week, racking up several awards that ranked us among industry leaders across the nation. Comparably—a compensation, culture, and career-monitoring website—partnered with USA Today and Business Insider to publish several “best of lists.” Jive found itself on many of these lists, including “Best CEO,” “Best 50 Large Companies for Women,” and “Best Large Companies to Work For.”

The B2B advantage of ecards Jive

The Advantage of Holiday Ecards for B2Bs

by Hillary Gamblin     Wednesday, December 6th, 2017.

The Best Way to Spread B2B Holiday Cheer I personally prefer the tactile and sentimental tradition of sending holiday cards, but with a B2B business, printed cards aren’t the way to go. Here are some practical and exciting reasons why your B2B company should send digital holiday greetings this season. 1. Accuracy We almost exclusively […]

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