Jive offers excellent services tailored to both small and medium-sized businesses. Both businesses on a tight budget and those just starting out can benefit from Jive’s hosted VoIP services.
This unique, easily customizable plan requires low up-front capitol, greatly simplifies phone management and uses standard equipment. No longer will lengthy, over-complicated telecommunications invoices be the norm – instead Jive chooses to provide businesses with a predicable, simple monthly invoice. The only fee is the Regulatory Recovery Fee, which the government requires telecommunications companies collect.
They offer a five-tier pricing plan, ranging based on price per user per month and the number of users. All price plans include unlimited calling, a month-to-month contract and U.S. technical support. They also offer an extended rate plan and discounted international rates.
Features for small businesses are the same that Jive offers for large corporations and include call queues, find-me follow-me, speed dial, custom schedules, remote access, LDAP Integration, call transfers, online PBX controls, intercom, Visual Dial Plan Editor, ring groups, online fax, desktop integration, message on hold, unified messaging, call reports, call logs, call recording, call forwarding, dial-by-name directory, virtual extensions, call routing, music on hold, caller ID, voicemail, auto attendants and much more.
They also offer small and medium-sized businesses VoIP phone systems. Ranging from conference phones, sidecars to handsets, these small business phone systems are offered preprogrammed and at discount prices.
Small businesses can also purchase Jive’s Broadband service. This service is highly advanced and features information streaming at the near-speed of light. Depending upon a small company’s needs, there are four different broadband options, which include DSL, T1, Ethernet and DS3.
Jive strives to offer the highest-quality customer service experience to customers. They provide a number of customer support options, including telephone technical support, telephone customer service, online support, email and live support chat.
Jive’s website also supports a number of testimonials from small business owners. Satisfaction is not limited to just sales or customer support departments within companies, but expands to administration and accountants payable. Their rapid response time is another touted customer relation’s experience.
The types of small businesses that benefit from Jive’s open platforms include home insurance, auto insurance, legal firms, real estate companies, home inspection services, small local banking institutions, construction companies, small non-profit agencies and many more!