What is Cloud PBX?

by Matt Peterson     Sunday, September 9th, 2012.

Cloud PBX is the ideal technology tool for both small and medium-sized businesses. In the ever-evolving technology field, Cloud PBX offers a competitive edge.

Business VoIP Cloud PBX offers a number of advantages for businesses. Cloud PBX systems help protect companies against hardware and technology obsolescence, as most VoIP service providers take full responsibility for upgrades and technology maintenance.

Additionally, Cloud PBX systems are extremely cost effective, requiring minimal up-front financial investments. Invoices are identical month-to-month, allowing companies to easily budget telecommunications expenses. Surprising invoices and hidden fees are outdated, saving companies thousands of dollars.

Cloud PBX systems are scalable and boast an advanced reliability compared with traditional telephone systems. Cloud PBX systems are set up to prioritize voice calls over data traffic, ensuring that customers can reach necessary business personnel within a moments notice. In fact, customers will never know that a company utilizes a VoIP enterprise system. As companies downsize and grow, depending upon their economic nature, VoIP systems are scalable, helping companies further save additional monies.

Cloud PBX systems can easily be backed up remotely, allowing businesses to instantly recall their data if they have an outage or technical issue. Every business knows how backed up data is vital to productivity, helping reduce downtime and continually boost revenues. Jive’s excellent customer service representatives and technical experts further help monitor systems off-site, helping companies recover from possible data corruption or server failure.

Cloud PBX and VoIP hosted systems greatly increase employee productivity, help automate IT maintenance, simplify IT support, decrease IT downtime, prevent network interruptions, improve customer experiences and provide critical protection for business assets.

Jive helps businesses manage both data and voice services with one single provider, utilizing standard-based equipment. They offer enterprise-grade voice applications and features that are delivered wirelessly via their PBX Cloud, a standard feature that is included with all Hosted VoIP plans. Helping companies save money, Jive features a no hidden fee guarantee, as customers only pay regular monthly charges and the mandatory Regulatory Recovery Fee, as stipulated by the U.S. government. These highly professional, flexible, scalable and portable services make telephone management a cinch.

Jive’s features include auto attendants, voicemail, Caller ID, music on hold, call routing, virtual extensions, dial-by-name directories, call forwarding, call recording, call logs, call reports, unified messaging, message on hold, desktop integration, online fax, ring groups, Visual Dial Plan Editor, intercom features, call queues, find-me follow-me, speed dial, custom schedules, remote access, LDAP integration, call transfers, online PBX controls and much more.


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