Business Telephone Options


by Matt Peterson on Wednesday, February 13th, 2013.

There are three main options for businesses in today’s fast-driven technology-paced world: traditional landlines, Voice over Internet Protocol (VoIP) or cellular phones. Which option is the best for companies? This article offers detailed advice and technology wisdom.

  • Landlines – Years ago, this was the only option available to consumers. A local telephone company would set up an individual landline at a physical location. Unfortunately, landlines are expensive and more companies are finding they are already paying for much-needed Internet services, which allows them to maintain email, online order systems, video conferencing, etc.
  • VoIP – VoIP for business allows companies to make normal calls over their current Internet connection. With the costs of telecommunication systems rising, more companies are switching and utilizing their existing Internet connections to send and receive voice data. One of the biggest advantages of this type of business phone service is the cost savings offered to companies, since it bundles a service into their existing Internet contract.
  • Cell Phones – A universal communication tool, today’s Smartphones are so advanced, they offer the power of a small computer in the palm of one’s hand. Smartphones can do more than simply make and receive cellular phone calls, they can receive email, send and receive texts, maintain client contact, offer videoconferencing services and much more. The downside of cellular phones is the expensive data plans, costing an average of $80 to $120 per month per user. This can easily add up and cost companies several arms and legs, figuratively speaking, in monthly expenses. However, since the Internet has opened a new world of communication channels, cable Internet connections and cell phones have revolutionized the way companies conduct daily business operations.

Jive is an advanced VoIP telecommunications company that offers services for VoIP hosted systems, business VoIP and small business phone service. With five tiered plans, one designed to fit any type of company’s budget or usage, Jive offers the following voice features: auto attendants, voicemail, caller ID, music on hold, call routing, virtual extensions, dial-by-name directories, call forwarding, call recording, call logs, call reports, unified messaging, message on hold, desktop integration, online fax, ring groups, Visual Dial Plan Editor, intercom, call queues, Find-Me Follow-Me, speed dial, custom schedules, remote access, LDAP integration, call transfers, online PBX controls and many more.