Dynamic Call Routing
Get your customers to the right person faster using ring groups, geotracking, call queues, and call forwarding.
Send texts from your business numbers for appointment reminders, service updates, vehicle pickup, and reviews.
Call Park and Paging
Have your customer listen to promotions while you page sales or service teams for assistance over the intercom.
Jive’s voice solution integrates seamlessly with existing paging resources, eliminating the need to upgrade your current system. Modernize your paging system with paging zones, individual paging, and the ability to page from anywhere.
Custom Call Routing
Easily route calls without involving third-party support or your IT help desk. Make all moves, adds, and changes in real time from any Internet-enabled device using Jive’s award-winning visual Dial Plan Editor.
Mobility & Business SMS
Stay connected on a dealer trade, walking the lot, or visiting a tech in the shop. With the Jive Mobile app and business SMS, call and chat from your business numbers using your iOS and Android devices while keeping your personal number private.
Jive’s call analytics arms you with valuable insights that directly impact staffing decisions and customer experience. Visualize data like average time to answer, average disposition time, and average abandon rate with dashboard tools and wallboards.