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It’s impressive that Jive’s customer service earns them 98% retention with their customers. Their NPS score is excellent at 68, putting them in a class with other customer service superstars such as Apple with an NPS score of 72, Amazon at 69 and Netflix at 68. And, compared to their main competition, whose scores are at 16 and 30, Jive is a rock star!

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G2Crowd

G2Crowd Review
Jive: 4.5 out of 5 stars Average competitor: 3.6

TopTen Reviews

Jive TopTen Reviews
Jive: 5 out of 5 stars Average competitor: 3.9

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Software Advice Review Jive
Jive: 5 out of 5 stars Average competitor: 4

My VoIP Provider

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Jive: 5 out of 5 stars Average competitor: 4.1
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