Stop guessing what an employee’s number or extension is. Find their extension using only their name in the convenient dial by name directory. Users may even customize their personal directory entry by recording their own name.
Common Use Case
Know an employee’s name but not their extension? Look it up in the dial-by-name directory.
How do I access the dial-by-name directory?
The dial-by-name directory can be accessed directly on the handset (at the push of a single button) or through the online Jive User Portal, where it is searchable.
Can customers calling into the company access the dial-by-name directory?
Yes, you can import any of your directories via your dial plan editor. This way, those calling in can choose to search for specific employees within any department.