Enterprise-Grade Hosted Communications

Unify mid-market and enterprise communications across offices and time zones with a
true cloud architecture that delivers reliable, scalable, extensible, and secure service.


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A flexible, mobile solution

Easily communicate between different business locations and employees on the go with Jive’s feature-rich, HD-quality business VoIP. Enjoy convenience and flexibility through business apps, softphones, unlimited conference bridges, virtual fax, texting/SMS, and visual conferencing.

Jive Mobile Business phone solution

A true multi-tenant platform

Jive Cloud is the only true multi-tenant platform among UCaaS providers. Operating with an SLA of 99.999% uptime, Jive Cloud is hosted by 11 top-tier datacenters around the world to provide redundancy, call failover, scalability, and high availability.

Award-winning customer support

Recently awarded the Frost & Sullivan 2017 Customer Service Leadership Award, Jive disrupts the UCaaS industry with our “rock star” customer support. With an NPS score of 68 (other UCaaS competitors score between 16-30), Jive’s NPS score rivals SaaS leaders like Facebook and Amazon.

All the features you need to succeed

  • - Auto-Attendants
  • - Call Analytics
  • - Call Queues
  • - Call Recording
  • - Call Routing
  • - Cloud PBX
  • - Conference Bridge
  • - Custom Greetings
  • - Desktop Integration
  • - Dial Plan Editor
  • - Do Not Disturb
  • - E911
  • - Find Me/Follow Me
  • - Hot Desking
  • - Local Numbers
  • - Music on Hold
  • - Online PBX Controls
  • - Ring Groups
  • - Softphone
  • - Time-Based Routing
  • - Toll-free Numbers
  • - Unlimited Extensions
  • - Virtual Fax
  • - Voicemail to Email
View all Jive Voice Features

Highlights

Jive Voice

Jive’s easy-to-manage voice solution reduces your overhead, simplifies system management, and frees up your IT department to focus on other priorities. Manage multiple locations with:

  • – Dedicated end-user portals
  • – Drag-and-drop controls
  • – Touchless provisioning
  • – Call Analytics
  • – Powerful admin portal controls
  • – Visual dial plan editing
  • – Mobile, desktop, and web apps

Jive Contact Center

Jive Contact Center provides a broad set of affordable contact center features and valuable real-time reports.

  • – Real-time queue reports
  • – Agent summary reports
  • – Live status wallboards
  • – Outbound dialer
  • – Advanced reporting
  • – Omnichannel integration

Jive SD-WAN

Jive SD-WAN offers enterprise-grade features, quality of service, and security—even under adverse network conditions—without paying for premium MPLS connectivity.

  • – Set up and scale up seamlessly in hours, not months
  • – Prioritize critical-application bandwidth
  • – Improve network quality and performance
  • – Simple-to-manage GUI interface

Jive Business Continuity (JBC)

Jive Business Continuity is a server-based application that preserves your most essential phone functions during an Internet disruption or a complete outage. Even with no Internet, you can still reach staff and emergency services with local survivability.

  • – Resolves your issues without having to call in
  • – Rely on automatic system failover and fallback
  • – Always reach emergency services with prioritized outbound calls
  • – Reach and coordinate with staff during an emergency

Cost Savings with Jive Cloud


Security
Scalability
Extensibility
Reliability

Encrypted, secure calling is available between Jive and security-enabled endpoints. We also bolster our encrypted security with Jive Private Connect and Jive SD-WAN.

Jive serves hundreds of thousands of users on a single consolidated system and has unlimited capacity for growth.

Based on open standards and commodity hardware, Jive provides API access and integrates seamlessly with leading CRM, ERP, and other third-party software.

Operating at a documented 99.999% uptime, Jive Cloud is hosted by 11 top-tier data centers around the world to provide redundancy, call failover, and high availability.

Resources for your Business


Making Receptionist and Customer Lives Better with Technology

Making Receptionist’s Lives Better with Technology


Do your secretaries, assistants, receptionists, have the technology they need? Consider Hosted VoIP'... Read More



The Mid-Market and Enterprise Hosted VoIP Buyer’s Guide

Successful businesses are constantly on the move: growing, adding locations, hiring new employees. Because your phone system has such an impact on your day-to-day

...

Read More


TCO Benchmarking [Whitepaper]

Jive TCO. To fully comprehend the value of making the move to the cloud when it comes to telecommunications, the TCO analysis is a critical tool.

...

Read More

Verified third party reviews

Featured Download

Mid-Market & Enterprise Hosted VoIP Buyer’s Guide

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Have questions? We have answers.


Give Enterprise team a call at 844-731-9949 or fill out our form


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