Enterprise-Grade Hosted Communications

Unify mid-market and enterprise communications across offices and time zones with a
true cloud architecture that delivers reliable, scalable, extensible, and secure service.


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A flexible, mobile solution

Easily communicate between different business locations and employees on the go with Jive’s feature-rich, HD-quality business VoIP. Enjoy convenience and flexibility through business apps, softphones, unlimited conference bridges, virtual fax, texting/SMS, and visual conferencing.

Jive Mobile Business phone solution

A true multi-tenant platform

Jive Cloud is the only true multi-tenant platform among UCaaS providers. Operating with an SLA of 99.999% uptime, Jive Cloud is hosted by 11 top-tier datacenters around the world to provide redundancy, call failover, scalability, and high availability.

Award-winning customer support

Recently awarded the Frost & Sullivan 2017 Customer Service Leadership Award, Jive disrupts the UCaaS industry with our “rock star” customer support. With an NPS score of 68 (other UCaaS competitors score between 16-30), Jive’s NPS score rivals SaaS leaders like Facebook and Amazon.

All the features you need to succeed

  • - Auto-Attendants
  • - Call Analytics
  • - Call Queues
  • - Call Recording
  • - Call Routing
  • - Cloud PBX
  • - Conference Bridge
  • - Custom Greetings
  • - Desktop Integration
  • - Dial Plan Editor
  • - Do Not Disturb
  • - E911
  • - Find Me/Follow Me
  • - Hot Desking
  • - Local Numbers
  • - Music on Hold
  • - Online PBX Controls
  • - Ring Groups
  • - Softphone
  • - Time-Based Routing
  • - Toll-free Numbers
  • - Unlimited Extensions
  • - Virtual Fax
  • - Voicemail to Email
View all Jive Voice Features

Highlights

Jive Voice

Jive’s easy-to-manage voice solution reduces your overhead, simplifies system management, and frees up your IT department to focus on other priorities. Manage multiple locations with:

  • – Dedicated end-user portals
  • – Drag-and-drop controls
  • – Touchless provisioning
  • – Call Analytics
  • – Powerful admin portal controls
  • – Visual dial plan editing
  • – Mobile, desktop, and web apps

Jive Contact Center

Jive Contact Center provides a broad set of affordable contact center features and valuable real-time reports.

  • – Real-time queue reports
  • – Agent summary reports
  • – Live status wallboards
  • – Outbound dialer
  • – Advanced reporting
  • – Omnichannel integration

Jive SD-WAN

Jive SD-WAN offers enterprise-grade features, quality of service, and security—even under adverse network conditions—without paying for premium MPLS connectivity.

  • – Set up and scale up seamlessly in hours, not months
  • – Prioritize critical-application bandwidth
  • – Improve network quality and performance
  • – Simple-to-manage GUI interface

Jive Business Continuity (JBC)

Jive Business Continuity is a server-based application that preserves your most essential phone functions during an Internet disruption or a complete outage. Even with no Internet, you can still reach staff and emergency services with local survivability.

  • – Resolves your issues without having to call in
  • – Rely on automatic system failover and fallback
  • – Always reach emergency services with prioritized outbound calls
  • – Reach and coordinate with staff during an emergency

Cost Savings with Jive Cloud


Security
Scalability
Extensibility
Reliability

Encrypted, secure calling is available between Jive and security-enabled endpoints. We also bolster our encrypted security with Jive Private Connect and Jive SD-WAN.

Jive serves hundreds of thousands of users on a single consolidated system and has unlimited capacity for growth.

Based on open standards and commodity hardware, Jive provides API access and integrates seamlessly with leading CRM, ERP, and other third-party software.

Operating at a documented 99.999% uptime, Jive Cloud is hosted by 11 top-tier data centers around the world to provide redundancy, call failover, and high availability.

Resources for your Business




4 Ways Hosted VoIP Impacts Your Marketing Strategy


Hosted VoIP can do more than streamline business communications. When used strategically, it can imp... Read More



The Mid-Market and Enterprise Hosted VoIP Buyer’s Guide

Successful businesses are constantly on the move: growing, adding locations, hiring new employees. Because your phone system has such an impact on your day-to-day

...

Read More


TCO Benchmarking [Whitepaper]

Jive TCO. To fully comprehend the value of making the move to the cloud when it comes to telecommunications, the TCO analysis is a critical tool.

...

Read More

Verified third party reviews

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Mid-Market & Enterprise Hosted VoIP Buyer’s Guide

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Have questions? We have answers.


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