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Enterprise-Grade Hosted Communications

Unify mid-market and enterprise communications across offices and time zones with a
true cloud architecture that delivers reliable, scalable, extensible, and secure service.

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Jive Mobile Business phone solution

A flexible, mobile solution

Easily communicate between different business locations and employees on the go with Jive’s feature-rich, HD-quality business VoIP. Enjoy convenience and flexibility through business apps, softphones, unlimited conference bridges, virtual fax, texting/SMS, and visual conferencing.

A true multi-tenant platform

Jive Cloud is the only true multi-tenant platform among UCaaS providers. Operating with an SLA of 99.999% uptime, Jive Cloud is hosted by 11 top-tier datacenters around the world to provide redundancy, call failover, scalability, and high availability.

Award-winning customer support

Recently awarded the Frost & Sullivan 2017 Customer Service Leadership Award, Jive disrupts the UCaaS industry with our “rock star” customer support. With an NPS score of 68 (other UCaaS competitors score between 16-30), Jive’s NPS score rivals SaaS leaders like Facebook and Amazon.

All the features you need to succeed

Access over 80 Hosted VoIP and Unified Communications features for a single price. No tiers. No nickel-and-diming to add ring groups, auto attendants, etc. Pay one price to access all of Jive’s features to help your organization communicate better. You’ll enjoy features like:

  • Auto Attendants
  • Call Analytics
  • Call Queues
  • Call Reporting
  • Conference Bridge
  • Conferencing (3-way)
  • Fax to Email
  • Find Me/Follow Me
  • Hot Desking
  • Online PBX Controls
  • Ring Groups
  • Shared Line Appearance
  • Softphone
  • Time-based Routing
  • Unlimited Extensions
  • Virtual Fax
  • Visual Dial Plan Editor
  • Voicemail to Email
View all Jive Voice Features


Jive Voice

Jive’s easy-to-manage voice solution reduces your overhead, simplifies system management, and frees up your IT department to focus on other priorities. Manage multiple locations with:

  • – Dedicated end-user portals
  • – Drag-and-drop controls
  • – Touchless provisioning
  • – Call Analytics
  • – Powerful admin portal controls
  • – Visual dial plan editing
  • – Mobile, desktop, and web apps

Jive Contact Center

Jive Contact Center provides a broad set of affordable contact center features and valuable real-time reports.

  • – Real-time queue reports
  • – Agent summary reports
  • – Live status wallboards
  • – Outbound dialer
  • – Advanced reporting
  • – Omnichannel integration


Jive SD-WAN offers enterprise-grade features, quality of service, and security—even under adverse network conditions—without paying for premium MPLS connectivity.

  • – Set up and scale up seamlessly in hours, not months
  • – Prioritize critical-application bandwidth
  • – Improve network quality and performance
  • – Simple-to-manage GUI interface

Jive Business Continuity (JBC)

Jive Business Continuity is a server-based application that preserves your most essential phone functions during an Internet disruption or a complete outage. Even with no Internet, you can still reach staff and emergency services with local survivability.

  • – Resolves your issues without having to call in
  • – Rely on automatic system failover and fallback
  • – Always reach emergency services with prioritized outbound calls
  • – Reach and coordinate with staff during an emergency

Cost Savings with Jive Cloud


Encrypted, secure calling is available between Jive and security-enabled endpoints. We also bolster our encrypted security with Jive Private Connect and Jive SD-WAN.

Jive serves hundreds of thousands of users on a single consolidated system and has unlimited capacity for growth.

Based on open standards and commodity hardware, Jive provides API access and integrates seamlessly with leading CRM, ERP, and other third-party software.

Operating at a documented 99.999% uptime, Jive Cloud is hosted by 11 top-tier data centers around the world to provide redundancy, call failover, and high availability.

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