Direct Inward Dialing

Direct Inward Dialing allows users to receive calls straight to their phone from local, national, or international numbers.

Common Use Case of Direct Inward Dialing

Users are able to receive calls from any PSTN, VoIP, or cellular caller with a standard format number (7-10 digits).


To receive external calls do I need a public phone number assigned to me?
No. All employees can make and receive external call directly; no star codes or additional phone numbers are assigned.

Are DIDs included in the standard monthly price or come at an additional charge?
Currently, individual DIDs are available at an additional monthly charge.