In neighborhoods overrun by poverty and crime, Heart of Los Angeles (HOLA) invests in youth to build stronger communities. The organization started 25 years ago with just a handful of kids in a dilapidated gym. Today, HOLA serves over 2,300 youth from ages 6 to 24. An impressive 98% of HOLA’s seniors graduated from high school, and over 95% now attend college.
Heart of Los Angeles operates on a limited budget, leaving limited funds for infrastructure. Its campus had four buildings, each with its own phone system. Without a centralized system, making campus wide changes was a challenge, and as the system aged, reliability became a concern. Jive was able to connect HOLA’s campus without requiring any expansions in infrastructure. With a centralized system in place, changes to phone settings were easy to update and maintain through Jive’s intuitive, browser-based administrator portal.