Customer Success Stories

European Wax Center

About European Wax Center

European Wax Center is the world’s largest wax center brand, with a national chain of salons in 683 locations across the U.S. In only 24 months, the company grew from a Florida-based business to a nationwide leader in hair removal. Inc.com ranked it #1 in its list of Top 10 Franchises and #82 on its list of fastest-growing companies.



Company Website: waxcenter.com

Industry: Hospitality

"After discovering what Jive had to offer, EWC mandated that all of its 683 locations switch to Jive. They’ve been happy ever since."


Solution

European Wax Center experienced so much growth so quickly that it struggled to find a phone service that could keep pace with its expanding needs. EWC needed a system that integrated with its Salesforce, wouldn’t raise costs for franchise owners, and delivered 24×7 customer service. Jive offered seamless Salesforce integration, all-inclusive pricing, and top-rated 24×7 customer and technical support.

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