European Wax Center is the world’s largest wax center brand, with a national chain of salons in 683 locations across the U.S. In only 24 months, the company grew from a Florida-based business to a nationwide leader in hair removal. Inc.com ranked it #1 in its list of Top 10 Franchises and #82 on its list of fastest-growing companies.
European Wax Center experienced so much growth so quickly that it struggled to find a phone service that could keep pace with its expanding needs. EWC needed a system that integrated with its Salesforce, wouldn’t raise costs for franchise owners, and delivered 24×7 customer service. Jive offered seamless Salesforce integration, all-inclusive pricing, and top-rated 24×7 customer and technical support.