Eastern Oregon University (EOU) is a nationally recognized leader in online education. More than half of the current student population is enrolled in EOU’s online and other flexible learning programs. With 16 education centers spread across the state, EOU brings affordable, accessible education to students throughout Oregon and beyond.
Company Website: eou.edu
Industry: Higher Education
Bryan Pearson, EOU Systems Administrator
The long-time staff who had maintained EOU’s phone system left, leaving no one who knew how to maintain or configure it. The resulting outages forced EOU to turn to the system provider to restore communications, which often took days to complete. Jive came to the rescue, installing phones on EOU’s campus and providing temporary stand-in service while implementing the entire solution. The new hosted system relieved the university of upgrading and maintenance and proved far more intuitive to configure, allowing EOU to worry less about their phones and more about their students.