Customer Success Stories

Legal Aid of Arkansas

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About Legal Aid of Arkansas

Legal Aid of Arkansas is a nonprofit organization that provides free legal services to low-income Arkansas. The organization has a staggering caseload and teams up with other nonprofits to serve 31 of the 75 counties in Arkansas.

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Industry: Legal

"LAA has been able to open multiple sites both in and out of state with a phone system that grows alongside them. Additionally, Jive helped LAA keep their costs down without sacrificing important phone features."


Like many nonprofits, Legal Aid of Arkansas faced the challenge of keeping its operation running without turning to revenue-generating activity. On top of that, LAA found itself expanding and opening new offices in several locations. It was important to find a telecommunications solution that made scaling up as easy (and affordable) as possible. Jive is built for scalability and easily met the growing needs of LAA’s expanding operations. Employees moving to new locations were able to keep their same extension, making the moves significantly simpler.

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