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Support Engineer Tier 3

Technical Solutions | Canyon Park Offices

Careers Canyon Park Offices

What you'll need

  • 1–2 years of Networking Experience in IT or other technical positions (preferred)
  • Cisco Certifications: CCENT (required) and CCNA (preferred)
  • Desire to make a career in IT, networking, or a technology-based field
  • Call center experience and customer service experience (a plus)
  • A solid understanding of networking principles and troubleshooting
  • Ability to be hardworking, enthusiastic, responsible, and effective at resolving technical issues for our customers
  • Passion for problem solving and contributing to team-based learning and solutions
  • Desire to be ambitious and take advantage of the growth opportunities Jive provides

What you'll get

  • Competitive compensation based on experience
  • 90% coverage of employee health insurance premiums
  • Free dental, long-term disability, and life insurance
  • 401(k) plan with generous company match
  • HSA plan with company match
  • Paid time off
  • Holiday pay
  • Annual retreat
  • Gym membership reimbursement
  • Employee Assistance Program
  • Free access to Jive’s phone system for personal use
  • Jive-sponsored lunches
  • Free healthy snacks

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