Call Park/Pickup

Call parking allows you to “park” a phone call, placing it on hold to be answered on a softphone or any other phone in the office. The caller is put on hold while you switch phones.

Common Use Case

This feature is helpful if you get a call at your desk but the atmosphere is loud and busy around you. It’s an important call, so you ask the caller to wait while you move it to an empty conference room. You place them on hold, park the call, walk to the conference room and pick the call back up by referencing the parking spot where you placed it.