It’s no secret that many companies are switching to Jive. We asked our newest clients why they traded out their old telecom provider for Jive, and here’s what they told us:
1. Need to Cut Costs
Our customers wanted enterprise-grade voice, video, and mobile services. Jive gives them to you for a lower total cost of ownership than an on-premises system.
2. Changing Call Habits
Maybe you’re making more international calls, or you want call recording to better monitor customer service. Jive gives you full access to every aspect of your hosted service so you can tailor your system to fit your changing needs.
3. Outdated Technology
Sick of paying for expensive equipment that goes obsolete no matter how money you pour into it? At Jive, we take over system updates and maintenance, freeing you up to focus on what you do best.
4. Features Cost too Much
Usually, the more features you want, the more you have to pay. With Jive, we jam hundreds of advanced features into our all-inclusive, monthly per-seat cost.
5. Poor or Limited Service
Our customers were fed up with their old tech and customer support. They either kept limited hours or just didn’t get the job done. Jive is ranked #1 in the industry for customer care and reliability, and all support is 24 hours a day, 7 days a week, 365 days a year.
6. Required Greater Mobility
Many of our clients’ companies were expanding, with employees working remotely or traveling. Jive’s intuitive online management portal and multi-site compatibility allows them to connect their employees, no matter where they are in the world.
7. Wanted Better Disaster Recovery
After a disaster, our customers wanted to hit the ground running with voicemail, system configurations, and backup data intact. Jive operates out of multiple datacenters and allows each user to set their own line failover option, creating a reliable, survivable system.
8. Changes Were Hard to Make and Slow to Implement
These customers were tired of waiting for someone else to make routine changes to their system. They loved that Jive lets them make real-time moves, adds, and changes with just a few clicks of a mouse.
9. No More Missed Calls
Our customers asked us for a system that unified their communications, where they could direct their voicemail and faxes to their email, as well as configure their call routing to simultaneously ring their cell phone and home number. “Done,” we said.
10. Difficult to Scale
Instead of getting locked into a set service bracket, our customers wanted to add users on demand—again, with just a few clicks on a mouse—and only pay for the seats they needed. Jive let them scale gracefully to thousands of news users on demand, in real time, without skipping a beat.
Now we’re asking you: what’s holding you back from switching to Jive?