Advanced Ring Strategies

Jive Cloud allows users to customize their ring strategies. For example, two or more phones can ring simultaneously, or individual extensions can be set to ring three, four, or five times before the call rolls over to another line (or dial plan, cell phone, call queue, etc.). There’s no limit to the number of steps or the number of call paths (or extensions) that can be built into a ring strategy.

Common Use Case

If you own a small business and have an administrative assistant who works only 9-to-5 on weekdays, you could set up a call sequence that initially rings at the front desk for four rings and then rings three times on the phone of other employees. Alternate ring strategies could be set up for times when the office is closed, like by pushing calls to your cell phone. The possibilities are endless…and easy to program.