At Jive we know a thing or two about winning. Although we’re one of the younger players in the game, we’ve been known to go up against the big guys and come out on top—that, among other reasons, is why we’re rooting for the U.S. in this year’s World Cup.
Jive’s Customer Care team is proud to be ranked #1 in the industry. Hear from Jive’s Director of Customer Experience on how to produce the highest quality, T.O.T.A.L. experience.
In essence, this feature allows a user to see the big picture of your organization’s call flow and customize it, however simple or complex you want it to be.
To stay on top of their game, Jive’s growing Service Account Management team attended a “Fundamentals of Project Management” seminar held in Salt Lake City.
If you’ve ever talked to an angry customer who–because of user error–has condemned your company’s product and has taken up a personal vendetta against every employee at your company, then you’d probably have a tough time saying “the customer is always right” with a straight face.