How can we help you?

Search the Knowledgebase

We maintain a thorough knowledgebase with articles and video tutorials geared toward both the basic user and the system administrator. Search the knowledgebase.


Note: Jive is changing our back-end ticketing system to provide additional features to you, our customers. Please note that on 27 May 2015, you will see a new interface for reporting and viewing tickets. You can ask your Jive representative who is working on your ticket for clarification and questions.

Submit a Support Ticket

Get support from live, USA-based Jive support technicians, service agents, and network engineers.

Log in to support.jive.com to view your ticket status.

Every day, our expert technicians provide an overview of the Jive system, complete with demos and a Q&A. Sign up today to find out more about what Jive can do for you.