GoToConnect Status

GoTo Connect Status

All Systems Operational

About This Site

Welcome to the GoTo status page for GoTo Connect. Any known issues affecting these products will be tracked on this page. Potential service interruptions may vary from customer to customer depending on the systems or services impacted.

Please reach out to our Customer Support team at https://support.goto.com/ if you have questions or need additional assistance.

VoIP Calls Operational

Deskphones Operational

GoToConnect Web Operational

GoToConnect Mobile Operational

PSTN Calls Operational

Inbound Operational

Outbound Operational

Messaging Operational

SMS Operational

Chat Operational

Meetings Operational

Fax Operational

Contact Center Operational

Administration Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 1, 2024

No incidents reported today.

Apr 30, 2024

GoTo Connect - VoIP Calls failures and issues loading Contact Center

Resolved - We have confirmed that the issue has been resolved completely and all systems are 100% operational at this time.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.
Apr 30, 16:30 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 16:21 UTC

Identified - Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Apr 30, 16:09 UTC

Update - We are continuing to investigate this issue.
Apr 30, 16:01 UTC

Investigating - We are actively investigating reports that GoToConnect customers may be experiencing issues with inbound and outbound calling.

Our engineers are working to resolve the issue and will provide another update shortly.
Apr 30, 15:59 UTC

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.