Search the Knowledgebase
We maintain a thorough knowledgebase with how-to articles and step-by-step tutorials geared toward both the basic user and the system administrator.
Have feedback about this knowledgebase? We’d love to hear it. Send your suggestions to firstname.lastname@example.org.
Check out our YouTube Channel
Our training Youtube channel provides access to our Tip of the Week archive, Admin and User tutorials, Dial Plan tutorials, phone how-tos, and more.
Customer Success Webinars
Attend one of our monthly webinars to learn how to get the most out of Jive. Be sure to invite your users too!
Not sure where to go for help? Email email@example.com.
Get answers to Frequently Asked Questions.
Submit a Support Ticket
Get support from live, USA-based Jive support technicians, service agents, and network engineers. Log in to support.jive.com to view your ticket status.