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  • VoIP Questions

    by Matt Peterson on Thursday, December 27th, 2012.

    As a business owner, you have made the decision to switch to VoIP. After pouring through articles, case studies and the Internet, you feel a bit overwhelmed. Take a deep breath and pause. Jive’s experts will help answer your questions and determine which VoIP plan best meets your employees’ and business’ needs.

    1. What features do you require? In order to determine the answer to this question, consider how your business operates day-to-day. Or perhaps it is not operating as efficiently as you would prefer, how would you like your business to operate? By providing this information to Jive’s expert customer service staff, it will help ensure the right features are selected to help meet your short-term and long-term goals.
    2. How much will this cost? While a number of VoIP providers offer more complicated plans, Jive’s plans are simple and are based on a per user basis, allowing companies to easily reduce or add additional lines in the future. Jive’s pricing is simple and offers a myriad of features, including auto attendants, call logs, call queues, voicemail, call reports, find-me follow-me features, caller ID, unified messaging, speed dial, music on hold, message on hold, custom schedules, call routing, desktop integration, remote access, virtual extensions, online fax, LDAP integration, dial-by-name directories, ring groups, call transfers, call forwarding, Visual Dial Plan Editor, online PBX controls, call recording and intercom features.
    3. How can I change the system’s software? With a user-friendly interface, Jive makes this simple. Programs can be configured online and a sales representative can even set you up with a customized online tour to see how the platform works before you commit to Jive. Jive understands that an administrative system should be easy to use and intuitive, to ensure uncomplicated, successful results.
    4. Underlying Platforms? How does the underlying hosted system work? Every company wants a well-oiled machine that doesn’t produce hiccups. Jive can provide detailed references and case studies for prospective customers.

    With month-to-month contracts and plans available for as few as one user, Jive strives to work with small businesses, large enterprises and even government divisions. Their website provides a wealth of business phone systems information, including those for small business phone service, Cloud PBX, hosted PBX and business VoIP systems.

    With detailed case studies that are easy to read and digest, businesses can clearly see the cost savings of switching to Jive and a hosted VoIP system.