Blog

  • Small Business Solutions

    by Matt Peterson on Saturday, July 28th, 2012.

    There are numerous advantages for small businesses switching to hosted VoIP business systems. Jive, an innovative leader in the business VoIP service industry, offers all-inclusive small business solutions. These include auto attendants, call logs, call queues, voicemail, call reports, find-me follow-me, caller ID, unified messaging, speed dial, music on hold, message on hold, custom schedules, call routing, desktop integration, remote access, virtual extensions, online fax, LDAP integration, dial-by-name directories, ring groups, call transfers, call forwarding, Visual Dial Plan Editor, online PBX controls, call recording and intercom features.

    Jive offers small businesses a single point of contact, with excellent customer service and technology representatives standing by to help businesses. Additionally, Jive is constantly updating their technology and passing these innovations directly onto their customers – ensuring clients are always receiving top-rated technology services. This aids small businesses because updating technology is no longer a burden, as Jive handles these issues directly, seamlessly incorporating new technology into their current platforms. Small businesses no longer need to hire an expert technology consultant to implement programs, as Jive is a single monitoring network resource.

    Advanced phone systems also allow small businesses to boost their competiveness to the next level. The low cost, yet high reliability of modern small business VoIP systems has a helped small businesses save thousands of dollars annually.

    Some features, such as the auto attendant feature, are extremely helpful for small businesses with limited resources and personnel. The auto attendant allows companies to utilize receptionists in more of an administrative capacity, allowing customers to be directly routed to technical support and sales departments. Conference calls help save valuable time by allowing several individuals to participate in conversations, saving the need for lengthy group email discussions. Voice messaging ensures that messages are delivered directly to employees and various departments, ensuring prompt return calls and higher customer feedback.

    Additionally, Jive’s VoIP gives small businesses greater flexibility and geographic independence. Employees even have the ability to work from home or while traveling, ensuring that customers’ needs are met and their questions are answered. This also allows several small businesses or satellite operations to operate as a single unit.

    With rich PBX features, dedicated broadband capabilities, a five-tier competitive pricing table, unlimited monthly calling, technical support and month-to-month contracts, Jive is helping revolutionize the small business industry.