The Slow Death of Traditional Landlinesbyon Friday, November 30th, 2012.
While many people claim that today’s generation will never experience the traditional features of a landline – being tethered to the wall with limited mobility, waiting at home for a special someone’s call or simply learning to twirl the phone cord out of sheer nervous habit – these changes are part of society’s evolutionary process that embraces the latest technology trends.
As society changes, so too does the demand of technology companies to keep up with societal expectations. Statistics show that one in four U.S. households are now wireless only, with no landline tethering them to home. Conversely, studies show that this form of technology carries over into business, as they too are rapidly changing to keep up with the latest trends to ensure that they meet future generations’ needs.
With the advent of Smartphone technology revolutionizing the business world, this form of advanced communication emerged, eliminating employee inconveniences. No longer must employees sit in front of a computer to check their emails, be at work to physically check paper messages taped to their monolithic computer screens or be required to be present at their desks to receive important work-related telephone calls from customers.
Today’s modern businesspeople are able to carry their sole required form of communication in the palm of their hands. Unfortunately, many companies saw a stark increase in their mobile services bills and have alternatively begun switching to a Voice over Internet Protocol (VoIP) system that accommodates employees but is also substantially more budget-friendly in today’s downturned economy. Additionally, business cell phones can run into obstacles, such as dead zones within an office. VoIP not only replaces traditional telephone landlines, but it also boosts service and reception, allowing employees higher telephone call quality, which ultimate results in happier customers and higher sales.
In fact, today’s trends indicate that business landlines are nearly as obsolete as dial up modems and the DOS computer language of yesteryear. This trend may be in part due to the fact that VoIP technology has become inexpensive, is not heavily regulated with fees imposed by the FCC and with many businesses feeling the impact of today’s economic hardships, cutting costs is not only necessary but an unfortunate requirement.
However, companies should not feel as though they are losing a valuable appendage by switching to VoIP and abandoning their aging landline. In fact, VoIP technology is so advanced and compromises such promising features, statistics show it conversely boosts employee morale, production and ultimately profits.
Business phone systems can be complicated, but Jive helps create a customized VoIP hosted plan with Cloud PBX services that not only meets, but also exceeds companies’ expectations.