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Let it Go: Moving to the Cloud

by Jonathan Timothy on Wednesday, April 30th, 2014.

let-it-go

We’ve all seen (and heard) the phrase plastered across the Internet: Let it go! Well now it’s time to take Queen Elsa’s advice—only, don’t move to an ice cold, isolated mountain. Move to the Cloud.

With the recent explosion of VoIP across the globe, it’s surprising how many hesitate when confronted with the Cloud. Cloud-based, or “hosted” VoIP is beginning to reign over telecommunications, but many are resisting what should be a welcome change. Here are just a few of the worries—and solutions—the Cloud is bringing:

I don’t want a third party “hosting” my system. I’m in control and like it that way.
This statement is likely the biggest misconception about Cloud-based VoIP. The Cloud often provides more control than an on-premises system, but without the equipment, space, cost, licensing, or additional time. Administrators (and even end-users) can make all adds, moves, and changes, as well as any feature or dial plan configurations, right at their fingertips. This kind of control is available 24/7/365, anywhere there is Internet access. The best part? It’s done in real-time without the use of clunky equipment, complicated software, or technical staff. And if you’d rather, let Jive Support handle it—we’ll do it for free. A Cloud PBX simply let’s you control everything, without going through your hardware first.

What about my fax machines, alarm system, clocks, and etc.?
Don’t sweat: you have options. If you’re still having a hard time letting go of that old school fax machine, a simple ATA adapter will keep it running (although why not try out virtual fax?).  Similar integrations can be used for most alarm systems, clocks, and so forth. Alternatively, many organizations choose to keep an analog line just for these purposes.

Do I have enough broadband?
Cloud VoIP uses much less broadband than generally believed. For instance, Jive recommends that 85 kbps be provided for each concurrent call, both upstream and downstream. This amount refers to simultaneous calls only and not to each phone, single call, or line (the concept of “lines” is becoming archaic). This means that for most organizations, a relatively small amount of broadband is required. Most providers are also willing to provide broadband for you—and if you’re looking at costs, broadband is dramatically less than upgrading an entire on-premises solution.

We don’t really need scalability or have remote staff—will the change be worth it?
Will dramatic cost savings, consistently up-to-date software and features, and no more maintenance be worth it? You bet! Everyone occasionally takes a business trip or adds a new phone, but even if these aren’t your biggest needs, the Cloud is still for you. It brings new features, ease of management, and (most of all) more time and revenue, all while losing that dusty switch closet and the hassle crammed inside.

We get it: Premises-based solutions have been the norm for decades, and change can feel risky. But that’s the beauty of the Cloud—let it adapt to you, not the other way around. Providers like Jive make transition simple and stress-free, and often use both existing phones and bandwidth. After doing their research, more and more businesses are finding that it’s okay to let go of the past and enter the Cloud. Here’s just a few things those businesses have lost:

  • Costly PRIs and POTS lines
  • Obsolete hardware
  • Contracting licenses
  • On-site maintenance
  • Unnecessary spending
  • Missed calls and busy signals
  • Server rooms

Every company needs to do thorough research before changing its telecommunications system, but remember that the Cloud is found in every environment—it can work for yours. No matter how great your on-premises system has been the last twenty years, there’s no denying the constant upkeep, maintenance, and cost it requires. Let’s face it: it’s time to let all of that go.

Still curious? Check out our white paper “Voice in the Cloud,” or get in touch with a hosted VoIP agent here.