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  • BL-PresidentsDaydigital

    5 Comical Tech Fails from US Presidents

    by Ryan Alleman on Monday, February 20th, 2017.

    Anyone can blunder their way into a tech fail—even the leader of the free world. But when we respond to a chat in all caps, or bad-mouth someone after a conference call and realize that person is still on the line, it doesn’t whip up international headlines. When a sitting president makes a mistake, especially […]

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  • BL-Voip-Predictions

    Jive, inContact, and Polycom Announce UCaaS Technology Predictions

    by Lori Gilson on Wednesday, February 1st, 2017.

    The Unified Communications as a Service (UCaaS) market is experiencing robust adoption by SMB, enterprise and the public sector. By 2020, UCaaS is expected to reach 41% market penetration, and by 2024, the market is expected to reach USD 143.49 billion. To stay competitive, UCaaS companies will need to invest in technologies that empower remote […]

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  • Filter

    Block Unwanted Calls: 3 Simple Call Filter Solutions from Jive

    by Paul Johnson on Monday, January 30th, 2017.

    When it comes to call filtering, we’ve all been there. Let’s say your top client calls in and gets tangled up in the menu options, is directed to the wrong department, and gets bounced around to multiple people before finally reaching the person he or she originally called for. Or let’s say a customer had […]

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