Privacy Policy

Jive Privacy Policy

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at info@jive.com. At Jive Communications (the Company), the privacy of our customers and web visitors is of extreme importance to us. This privacy policy document is divided into two sections, one which covers the privacy of our customers and their company, personal, and billing information; and the second which outlines the types of personal information that is received and collected by Jive.com and how it is used. We encourage you to read this Privacy Policy carefully when using our website or services or transacting business with us. By using our website, you are accepting the practices described in this Privacy Policy.

Customer Privacy

Information Collected

  • When you request additional information or register on Jive’s Web site, the Company will ask you to provide basic contact information.
  • When you purchase Jive’s services (the “Services”), the Company will ask you to provide billing information. Jive uses common Internet technologies, such as cookies and Web beacons, to keep track of interactions with the Company’s Web sites and emails.
  • When you register for or attend corporate events, the Company will ask you to provide basic contact information, billing information, and information on your participation in the events on Jive’s Web sites.
  • Jive uses common Internet technologies, such as cookies and Web beacons, to keep track of interactions with the Company’s Web sites and emails.

Use of information

  • Jive uses information collected to provide you with the services you request.
  • Jive may use information collected to provide you with additional information about the Company’s Services, partners, promotions, and events.
  • Jive may use information collected to improve the Company’s Web sites and Services.
  • Jive does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.
  • Jive does not disclose customer billing information with any third party. Any billing information submitted via the online portal will only be used within our secure billing platform.

Customer Data

  • Customers of Jive may electronically submit data or information to the Company’s services (“Customer Data”).
  • Jive will not review, share, distribute, or reference any such Customer Data except as provided in the Jive Terms of Service Agreement, or as may be required by law. In accordance with the Jive Terms of Service Agreement, Jive may access Customer Data only for the purposes of providing the services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.

Communication preferences

Every marketing email from Jive contains instructions on how to opt out of receiving further marketing emails from the Company.

Web Visitor Privacy

Log Files

Like many other Web sites, Jive.com makes use of log files. The information inside the log files includes internet protocol (IP) addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Jive.com does use cookies to store information about visitors preferences, record user-specific information on which pages the user access or visit, customize Web page content based on visitors browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

– Google, as a third party vendor, uses cookies to serve ads for Jive.com on other sites. – Google’s use of the DART cookie enables it to serve ads to users based on their visit to Jive.com and other sites on the Internet. – Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL: http://www.google.com/privacy_ads.html

Ad Networks

Our third-party ad networks use technology that allows advertisements and links to appear on other sites in your browser. In some cases they automatically receive your IP address when this occurs. Other technologies ( such as cookies, JavaScript, or Web Beacons ) may also be used by the third-party ad networks to measure the effectiveness of their advertisements and / or to personalize the advertising content that you see. Jive.com has no access to or control over these cookies that are used by third-party advertisers; however we do not advertise directly on Jive.com. You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. Jive.com’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

Remarketing

Jive.com also uses 3rd party vendor re-marketing tracking cookies, including the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other 3rd party remarketing system. The third-party vendors, including Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. – Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

Opt-Out

You may opt out of Google’s use of cookies by visiting the Ads Preferences Manager. Also, you can opt out of other third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

DoubleClick’s Remarketing Pixels

You may opt out of DoubleClick’s use of cookies by visiting the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.

Dynamic Ad Serving

The Dynamic Ad Serving feature uses the Teracent cookie and you may opt out of the Teracent cookie by visiting the Teracent opt-out page.