Hosted VoIP & Unified Communications

CALNET 3

Jive Communications has been awarded a CALNET 3 contract for CALNET 3 Contract IFB-A Subcategory 1.2 – MPLS VPN and Data Services and Subcategory 1.3 – Standalone VoIP. Jive provides Hosted Voice, Video, and Unified Communications to public sector institutions in state and local government and education markets.

Please use the information and resources below to learn more about CALNET 3 and Jive's awards. Feel free to contact us directly at info+calnet@jive.com.

Product Catalogs

Jive was awarded contracts for two CALNET 3 Category 1 subcategories. These subcategories are described briefly below, and also include links to Jive's approved Product Catalogs.
Subcategory 1.2
1.2 – MPLS VPN and Data Services
Includes products and services related to Multiprotocol Label Switching (MPLS), Virtual Private Networking (VPN) and Converged Voice over Internet Protocol (VoIP) Telephony.
Subcategory 1.3
1.3 – Standalone VoIP
Includes products and services related to Standalone VoIP Telephony.

Contact List

Contact Jive by sending a message to info+calnet@jive.com.

Education Sales Team
edu@jive.com
888.850.3009

Government Sales Team
govsales@jive.com
877.333.8880

Billing/AR
billing+calnet@getjive.com
888-283-8853

Customer Service
customercare+calnet@getjive.com
800-896-2636

Contract Documents

Per CALNET 3 contract requirements, Jive has provided the following documents, files, and other resources to the general public. View CALNET 3 Contract Documents.

Service Level Agreements (SLAs)

Per CALNET 3 contract requirements, Jive has provided the following documents, files, and other resources to the general public. View Service Level Agreements (SLAs).

Escalation Process

Per CALNET 3 contract requirements, Jive has provided the following documents, files, and other resources to the general public. View Escalation Process.

Taxes, Fees, Surcharges, and Surcredits

Per CALNET 3 contract requirements, Jive has provided the following documents, files, and other resources to the general public. View Taxes, Fees, Surcharges and Surcredits.

Billing and Invoicing

Coming Soon.

Trouble Ticket and Reporting Tool

Coming Soon.

FAQ

No FAQs at this time.

For more information on CALNET 3, please visit the State of California's website at http://calnet3.ca.gov.