So how does Jive Hosted VoIP relate to fantasy baseball? Your business is your fantasy team, and the best way to make decisions about the future is through the use of detailed information about the past. Jive call analytics empower you to maximize sales leads and efficiency by viewing your macro and micro phone-traffic patterns. These include data such as “mean/min/max” reports and time-of-day reports for all extensions and numbers, geography-based heat maps, and downloadable CDRs. Filters can be applied that sort data by call count, time of day, call duration, caller geography, call routing information, and more.
Kristy needs to check in with a couple clients by early afternoon, and at 2:00 P.M. she has a big conference call in preparation for the big product launch next week. One problem: she’s currently snowed in at home. Her Internet connection is live, so she can send emails. But you can’t email a conference call conversation, and she needs time-sensitive information from her clients. She could use her cell phone, but she doesn’t like to use her personal number with work relationships. Does Kristy cancel her phone appointments and lose a day of productivity? Nope. Her company has Jive. […]
Is your Thanksgiving holiday less holiday and more work? Jive is here to make your holiday easier with custom greetings, a dial plan editor, and more!
For the small business, it’s a big decision. Stay with your old dial tone system because you know how to work it, or jump aboard the new-age train and get a Hosted VoIP provider with all the new phone system features. The statistics show that most are moving in the direction of the Cloud, but there’s still a big problem. Most companies with a new-age Hosted VoIP system aren’t really utilizing it to its full (or even half of its) potential. You end up with a Cadillac of a phone system that you’re trying to push up a […]
Companies usually only excel in one of three areas: quality, service, and price. Jive has somehow found a way to deliver value in all three areas. Find out how!
The Find Me/Follow Me feature is a game changer for school employees. It allows anyone on the system to customize their phone so they may be reached at different locations and on any Jive enabled device.
Are you interested in, afraid of, or uniformed about moving to the Cloud? Find out now some solutions Jive’s Hosted VoIP can help you with.
Phones are an interesting business. It’s the one business technology that people seem to almost want to be boring. In fact, if you can think of a way to make phones or PBX management more boring, there are some competitors who would likely be interested in talking with you. On the other hand, if you like technologies to be intuitive, rich, pretty, and even—dare I say it—fun, then pause your game of fruit ninja and check this out. With any other phone system, you decide how a phone call routes with either a drop-down menu, an automatic default, or a […]
VoIP is all over the place. It’s the hip new technology, so it’s being adopted in a lot of different ways, and nobody’s really doing a good job of explaining those options. Do I want hosted, or on-premises, or what? Can I just buy a magicjack? How does it even work? It can feel like a frustrating nightmare to try and map the landscape. Let me share an industry secret: the big money in the industry is in the enterprise—companies with hundreds or thousands of phones who want to know a lot of technical details about how a system could […]
The technology of telephony is always changing. There are big infrastructure changes, such as the shift from landlines to mobile and the shift from traditional phones to VoIP. There are also many small functional changes that these big changes make possible. Here we look at six.