As Jive’s in-house lawyer, I work with a variety of people every day. I get asked all kinds of questions. I sit in on a lot of interesting meetings. In a meeting I recently attended, one of our executives said something very simple. As seasoned as I feel that I am, I was shocked at how hard this comment hit me: “We want Jive to be a company that people enjoy working with.” Simple, but powerful. There are many ways to lay the groundwork that will support friendly, pleasant, long-term client relationships. Apple, for example, pretty much nails customer satisfaction […]
Both infections—zombies and disengaged employees— are highly contagious and can spawn a horde. How to Cure the Infection For zombies, the answer is, simply put, a bullet in the head and protection from future bites. With disengaged employees, though, it’s not as simple. These are a few tips to help cure your disengaged-employee infestation.
Jive’s Customer Care team is proud to be ranked #1 in the industry. Hear from Jive’s Director of Customer Experience on how to produce the highest quality, T.O.T.A.L. experience.
When you’ve got Jive, not even Godzilla can stop you! Here are five Hollywood disasters and how Jive’s survivability would handle them.
Jive’s rise as one of the nation’s top Cloud Voice providers has been matched with our recognition as the best provider in the industry to work for. Within each Jiver’s realm of responsibility, he or she has the opportunity to be a leader. Jive leaders are generous leaders.
In 1965 The Rolling Stones released the hit song Get Off Of My Cloud, which quickly reached the top of the Billboards and remained on the charts for weeks. Although the cloud that the band was referring to in the 60s is slightly different than the cloud we know today, Jive’s still taking a different approach than the Rolling Stones. They might not want you on their cloud, but we want you on ours! What is the cloud?
Companies usually only excel in one of three areas: quality, service, and price. Jive has somehow found a way to deliver value in all three areas. Find out how!
In essence, this feature allows a user to see the big picture of your organization’s call flow and customize it, however simple or complex you want it to be.
So why all the hype around UCaaS (Unified Communications as a Service)? Jive explains the benefits of UCaaS and why it’s an $88B business.
While it’s true that for efficiency, the “assembly line” idea may have been a “best practice” for Taylor and Ford, it discouraged innovation and product improvement. What can you learn about best practices from their situation?