Managed VoIP services are critical to many organizations, allowing the headache of onsite equipment and software to be unloaded onto the shoulders of a professional VoIP hosted business, such as Jive.
As with any technology in today’s modern world, security threats are a risk. The powerful, poignant saying by Sir Francis Bacon, “Knowledge is power,” is of the utmost importance for businesses looking to protect themselves against virtual security threats and risks.
Jive helps companies maintain the latest technology at discount, bargain prices. There are a number of ways business VoIP will help a small business run smoother, including…
Yesteryear’s traditional customer service call center is rapidly changing and evolving into simply “call centers.” Call centers don’t simply rely on customers calling in anymore. Today’s viral world must incorporate a variety of social media outlets to help provide additional customer service and query outlets to consumers.
Customer service contact centers continue to increase in demand, but are simply being cut by tight business budgets in tough economic times. Many companies are finding themselves turning to business VoIP systems as a way to effectively manage call centers and utilize advanced call-monitoring solutions.