When you evaluate the pros and cons of different phone systems, including the possibility of switching to Hosted VoIP, hardware is always a serious consideration. What kind of devices will you need? How much does it cost? Can you use your existing phones?
To help you understand what goes into a great Hosted VoIP system, we’ve put together a list of our most commonly asked questions by business owners. While most of the answers are Jive specific, we hope to leave you with a better awareness of what Hosted VoIP entails—and what it can do for you.
Even with options like chat or video conferencing available, business emails are still king. Clear business communications, no matter the medium, can save time, increase productivity, and prevent misunderstandings and conflict. Here are seven tips to keep your emails professional and effective.
Great communication isn’t just luck—it’s something that can be steadily improved with a solid strategy, just like any other metric of success. And in the long term, your company will reap the benefits, as engaged employees become more productive, more likely to work with other teams, and happier.
A call queue presents a world-class image to your customers, and it can be invaluable for managing large call volumes. It has typically been the exclusive domain of call centers, but thanks to Jive Hosted VoIP, it’s now possible for any team to better control their callflow. So how can you take full advantage of this tool?
Since the mobile lifestyle and BYOD (Bring Your Own Device) programs arrived in the workplace, it’s never been easier to work on the go and stay connected to the office. That’s also the problem. Here are 10 tricks to help you manage your mobile lifestyle and keep the digital office at bay.
Polycom Recognizes Jive for Business Success in the Education Industry. OREM, UT – January 19, 2016 Jive Communications, Inc., a provider of enterprise-grade Unified Communications, today announced that Polycom, Inc. (Nasdaq PLCM) had named Jive a recipient of the Polycom Circle of Excellence Award. Polycom recognized Jive as a leader in Hosted Voice, Video, and Unified Communications in the Education Industry Vertical at TEAM Polycom 2016, the company’s annual partner conference, held this year in Nashville, Tennessee, January 11–14, 2016. “We’re thrilled with our partnership with Polycom, and their decision to honor us with this award,” said John Pope, CEO […]
The holidays are officially upon us. The stockings are hung by the chimney with care, and sugar-plums (aka iPads and Wii games) are dancing in children’s heads. And beyond thinking about family coming into town, or all the gifts you still haven’t crossed off your list, I’m sure you’re still working up to those early 2016 trade shows. So, in the spirit of the season, we’d like to present eight lessons for preparing for a trade show from the jolly North Pole-dwelling man himself. Dress the part. Santa is representing himself as a brand, and thus must dress the part. […]
Enterprise Unified Communications Provider Continues Expansion into Canadian Market. OREM, UT – October 28, 2015 Jive Communications, a leading Cloud communications provider, announced today the acquisition of Easy Office Phone, a Business VoIP provider based in Burlington, Ontario. Financials were not disclosed. Easy Office Phone employees will be joining Jive as part of the company’s newly formed Jive Canada team. Partners will be supported by Jive’s Canadian and U.S. operations, depending on location. “It’s business as usual for us,” said Adam Simpson, CEO of Easy Office Phone. “Our customers will still expect the same superior service, rely on the same […]
Victory Is a Win for the Cloud Communications Industry. OREM, UT – October 26, 2015 Jive Communications, Inc., a leading Hosted VoIP and Unified Communications provider, announced today its courtroom win over Telinit Technologies, LLC., a company that has sued more than 30 VoIP providers. In early 2014, Telinit sued Jive in federal court in the Eastern District of Texas (consol. case no 2:14-CV-369) for allegedly infringing U.S. Patent No. 6,192,123 (the “‘123 Patent”). The next day, Telinit’s patent licensing agent sent Jive a letter offering to settle the lawsuit for a confidential amount. Jive declined Telinit’s repeated offers to […]