When people dial in to a big corporation, they expect certain things: recorded messages, virtual receptionists, decent hold music, etc. Most of all, they expect to reach a person without a lot of hassle. That’s what it comes down to—everyone wants to be treated like the big client of a big firm. That’s where Jive comes in.
In the past, video conferencing and video phones were only seen in sci-fi movies. Now, they’re part of everyday life. But do you know how to act during a video call? Learn how with these 10 helpful video conferencing tips.
If you visited Jive at Channel Partners at Las Vegas, you know that this year we put the pedal to the metal to make 2016 our best show yet.
When you evaluate the pros and cons of different phone systems, including the possibility of switching to Hosted VoIP, hardware is always a serious consideration. What kind of devices will you need? How much does it cost? Can you use your existing phones?
To help you understand what goes into a great Hosted VoIP system, we’ve put together a list of our most commonly asked questions by business owners. While most of the answers are Jive specific, we hope to leave you with a better awareness of what Hosted VoIP entails—and what it can do for you.
Even with options like chat or video conferencing available, business emails are still king. Clear business communications, no matter the medium, can save time, increase productivity, and prevent misunderstandings and conflict. Here are seven tips to keep your emails professional and effective.
Great communication isn’t just luck—it’s something that can be steadily improved with a solid strategy, just like any other metric of success. And in the long term, your company will reap the benefits, as engaged employees become more productive, more likely to work with other teams, and happier.
A call queue presents a world-class image to your customers, and it can be invaluable for managing large call volumes. It has typically been the exclusive domain of call centers, but thanks to Jive Hosted VoIP, it’s now possible for any team to better control their callflow. So how can you take full advantage of this tool?
Since the mobile lifestyle and BYOD (Bring Your Own Device) programs arrived in the workplace, it’s never been easier to work on the go and stay connected to the office. That’s also the problem. Here are 10 tricks to help you manage your mobile lifestyle and keep the digital office at bay.
The holidays are officially upon us. The stockings are hung by the chimney with care, and sugar-plums (aka iPads and Wii games) are dancing in children’s heads. And beyond thinking about family coming into town, or all the gifts you still haven’t crossed off your list, I’m sure you’re still working up to those early 2016 trade shows. So, in the spirit of the season, we’d like to present eight lessons for preparing for a trade show from the jolly North Pole-dwelling man himself. Dress the part. Santa is representing himself as a brand, and thus must dress the part. […]