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The Stories We Tell

As Jive’s in-house lawyer, I work with a variety of people every day. I get asked all kinds of questions. I sit in on a lot of interesting meetings. In a meeting I recently attended, one of our executives said something very simple. As seasoned as I feel that I am, I was shocked at how hard this comment hit me: “We want Jive to be a company that people enjoy working with.” Simple, but powerful. There are many ways to lay the groundwork that will support friendly, pleasant, long-term client relationships. Apple, for example, pretty much nails customer satisfaction […]