Hosted VoIP & Unified Communications

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VoIP: Questions and Answers

How does VoIP – Voice over Internet Protocol – work? Essentially this service helps to convert voices into a digital signal, which then travels directly over the Internet’s “cloud.” It works easily with regular phone numbers, as the signal is so advanced it automatically converts into a regular telephone signal prior to reaching the destination. Calls can be made directly from the computer, or via a VoIP business phone or a traditional telephone, provided it is connected to a compatible adapter.

Jive: Working with Small and Medium-Sized Businesses

Jive is a business VoIP provider, which means that they provide high-quality telephone voice services over the Internet. Designed to accommodate businesses of all sizes, Jive offers special functionality and services to both small and medium-sized businesses. In an economy where companies are relocating to find more affordable office spaces, perhaps even a dynamite office building location has become available due to another company’s misfortune, Jive gives businesses the ability to easily relocate and move their business VoIP system.

Enjoy Discounts with the Federal E-Rate Program

Education depends on the efficient flow and access to information. Realizing this, the Federal Government has established the Federal E-Rate program that supports the education sector’s need for telecommunications services, internet access and internal connections. This program is created under the Federal Telecommunications Act of 1996 where schools and libraries stand to receive 20% to as much as 90% for the network and telecommunications services they avail.

Terrapin Adds Jive as a Cloud Partner

March 20, 2012, San Ramon, CA–Terrapin Solutions announced today it has added Jive Communications to its cloud services portfolio, enhancing its Hosted VoIP and Unified Communications offerings.

Jive Communications for Your Business Requirements

Jive gives you the solutions for your unique business communications needs. Whether you require multiple business lines connected to one phone line or multiple extension numbers for one line, Jive’s cloud-based pbx platform delivers high quality hosted communications services that gives your company’s phone system that professional polish. You can customize call flows, assign pre-recorded messages and music and even link 800 numbers to your regular local business number.

Jive Core System for Increased Productivity

Jive Communications’ powerful cloud-based platform promises and delivers significant cost savings for your company. But more than that, the productivity-enhancing functionality that its back end offers is what makes Jive the leading hosted PBX provider.

Hosted PBX: A Virtual Receptionist’s Assistant

Hosted PBX (Private Branch Exchange) is like giving your receptionist an extra set of hands. This futuristic Star Trek-like timesaving device can help manage small business phones systems, providing customers with a friendly call-in greeting. This allows customers to select extensions and be immediately transferred, or it allows them to speak to the receptionist directly. Virtually eliminating the need for hassle-filled, expensive switchboards, this system allows the receptionist to focus on other administrative duties. Essentially, it is cutting administrative and giving your receptionist the ability to focus on more meaningful office tasks.

Porting Your Business Phone Number

Your phone number is one of the ways your customers and vendors can reach you. You have invested in calling cards, brochures and other marketing material that carry this number. Your customers already have this in their phone book. And it has been posted in your local phone directories. Thus, it’s not a simple matter to decide to switch from one phone carrier to another, more cost-effective alternative if this means you have to change your phone number as well.

The Future of Life in the Cloud

The technology buzzword for today’s decade is “Cloud.” Managing, streamlining and prioritizing business phone services are necessary in the entrepreneurial world. The latest technology solution is Cloud PBX, a modern telephone solution for an ever-changing world.