Call routing for any organization is always changing. Staff come and go, people take different positions—or switch departments entirely—and office locations can change as well. Which means your phone numbers and extensions constantly need updating. See how easy it is to update your call routing – by yourself! – using Jive’s visual Dial Plan Editor.
As with any technology in today’s modern world, VoIP security threats are a risk. Sir Francis Bacon said it best when he stated: “Knowledge is power.” This is of the utmost importance for businesses looking to protect themselves against virtual security threats and risks. Jive helps arm you by explaining the seven most common threats to your VoIP security.
Even if you’ve been on conference calls before, does that mean you know how to conference call like an expert Here are 12 tips to help you prepare for—and hold—effective conference call meetings that stay on topic and give all participants a chance to contribute.
Since the mobile lifestyle and BYOD (Bring Your Own Device) programs arrived in the workplace, it’s never been easier to work on the go and stay connected to the office. That’s also the problem. Here are 10 tricks to help you manage your mobile lifestyle and keep the digital office at bay.
So how does Jive Hosted VoIP relate to fantasy baseball? Your business is your fantasy team, and the best way to make decisions about the future is through the use of detailed information about the past. Jive call analytics empower you to maximize sales leads and efficiency by viewing your macro and micro phone-traffic patterns. These include data such as “mean/min/max” reports and time-of-day reports for all extensions and numbers, geography-based heat maps, and downloadable CDRs. Filters can be applied that sort data by call count, time of day, call duration, caller geography, call routing information, and more.
Kristy needs to check in with a couple clients by early afternoon, and at 2:00 P.M. she has a big conference call in preparation for the big product launch next week. One problem: she’s currently snowed in at home. Her Internet connection is live, so she can send emails. But you can’t email a conference call conversation, and she needs time-sensitive information from her clients. She could use her cell phone, but she doesn’t like to use her personal number with work relationships. Does Kristy cancel her phone appointments and lose a day of productivity? Nope. Her company has Jive. […]
Is your Thanksgiving holiday less holiday and more work? Jive is here to make your holiday easier with custom greetings, a dial plan editor, and more!
For the small business, it’s a big decision. Stay with your old dial tone system because you know how to work it, or jump aboard the new-age train and get a Hosted VoIP provider with all the new phone system features. The statistics show that most are moving in the direction of the Cloud, but there’s still a big problem. Most companies with a new-age Hosted VoIP system aren’t really utilizing it to its full (or even half of its) potential. You end up with a Cadillac of a phone system that you’re trying to push up a […]
Companies usually only excel in one of three areas: quality, service, and price. Jive has somehow found a way to deliver value in all three areas. Find out how!