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Jive Blog

how to conference call

12 Tips on How to Conference Call Like a Boss

Even if you’ve been on conference calls before, does that mean you know how to conference call like an expert? Depending on how well prepared you are, conference calls—like any other meeting— can be extremely productive . . . or a tremendous waste of time. Here are 12 tips to help you prepare for—and hold—effective conference call meetings that stay on topic and give all participants a chance to contribute.

Call Analytics

Fantasy Baseball and Jive Call Analytics

So how does Jive Hosted VoIP relate to fantasy baseball? Your business is your fantasy team, and the best way to make decisions about the future is through the use of detailed information about the past. Jive call analytics empower you to maximize sales leads and efficiency by viewing your macro and micro phone-traffic patterns. These include data such as “mean/min/max” reports and time-of-day reports for all extensions and numbers, geography-based heat maps, and downloadable CDRs. Filters can be applied that sort data by call count, time of day, call duration, caller geography, call routing information, and more.

SnowedIn

How To Make Calls “From The Office” When You’re Snowed In at Home

Kristy needs to check in with a couple clients by early afternoon, and at 2:00 P.M. she has a big conference call in preparation for the big product launch next week. One problem: she’s currently snowed in at home. Her Internet connection is live, so she can send emails. But you can’t email a conference call conversation, and she needs time-sensitive information from her clients. She could use her cell phone, but she doesn’t like to use her personal number with work relationships. Does Kristy cancel her phone appointments and lose a day of productivity? Nope. Her company has Jive. […]