You can’t research business phones without reading that Hosted VoIP is cheaper than its on-premises cousin. But while Googling you might ask yourself: what would it really cost your business to stay with an on-premises solution? Perhaps you’re skeptical that Hosted VoIP could revolutionize both your phone bill and your company’s image, and rightly so. So let’s take a look at some of the key points, and see how the costs can add up when you get behind on phone service. Upfront Requirements.For the traditional option, you’ll need on-premises analog PBX hardware, which is used to manage your call flow […]
In the past, video conferencing and video phones were only seen in sci-fi movies. Now, they’re part of everyday life. But do you know how to act during a video call? Learn how with these 10 helpful video conferencing tips.
If you visited Jive at Channel Partners at Las Vegas, you know that this year we put the pedal to the metal to make 2016 our best show yet.
When you evaluate the pros and cons of different phone systems, including the possibility of switching to Hosted VoIP, hardware is always a serious consideration. What kind of devices will you need? How much does it cost? Can you use your existing phones?
So you’re setting up a new business, or maybe you’ve been established for a while, when it hits you: I need to get a new phone system. You’ve explored the world of communications options, and you’re intrigued by Hosted VoIP. But what comes next? With all the technical terms and jargon, it can be hard to decipher the differences between Hosted VoIP services. To help you understand what goes into a great Hosted VoIP system, we’ve put together a list of our most commonly asked questions by business owners. While most of the answers are Jive specific, we hope to […]
Even with options like chat or video conferencing available, business emails are still king. Clear business communications, no matter the medium, can save time, increase productivity, and prevent misunderstandings and conflict. Here are seven tips to keep your emails professional and effective.
Everyone agrees that internal communications are important, but no one seems able to pin them down. When your company communicates effectively, it can often seem like the product of luck more than anything else. But one thing is clear: good internal communication is critical to success in every group endeavor, and this is especially true in business. In one study, it was found that when employees understand their overall role in the company, a whopping 91% of them will work towards success. When that understanding is not communicated well, that percentage can drop all the way down to 23%. The […]
Unlimited call queues are always included with Jive service, because we know it’s such a powerful feature. A queue presents a world-class image to your customers, and it can be invaluable for managing large call volumes. It has typically been the exclusive domain of call centers, but thanks to Jive Hosted VoIP, it’s now possible for any team to better control their callflow. So how can you take full advantage of this tool? Today we’ll discuss a couple of tips to help you accomplish just that. A call queue assigns incoming calls to a group based on a predetermined pattern, […]
Since the mobile lifestyle and BYOD (Bring Your Own Device) programs arrived in the workplace, it’s never been easier to work on the go and stay connected to the office. That’s also the problem. Here are 10 tricks to help you manage your mobile lifestyle and keep the digital office at bay.